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1. Shipping Methods and Costs
– We offer several shipping options to our customers. Usually takes 10 [estimated delivery time] business days. Expedited shipping options are also available for an additional fee.
2. Shipping Locations
– We ship worldwide. However, there may be additional customs duties, taxes, or fees associated with international shipments, which are the responsibility of the customer.
3. Order Processing Time
– Orders are typically processed within 3 business days after payment is received. Once processed, customers will receive a shipping confirmation email with tracking information.
4. Shipping Damage
– In the event that the product is damaged during shipping, customers should contact our customer support team immediately with photos of the damaged packaging and product. We will work with the shipping carrier to resolve the issue and provide a replacement or refund as appropriate.