Refund and Returns Policy

1. Eligibility for Returns

   – We accept returns of the A5 clipper and blade within 30 days of the purchase date. The product must be in its original, unused condition, with all original packaging and accessories included.

2. Return Process

   – To initiate a return, customers must contact our customer support team at service@jabwavo-hk.com within the 30 – day period. They will be provided with a return authorization number (RAN) and instructions on how to return the product.

3. Refund Options

   – Once we receive the returned product and verify its condition, customers will be refunded in the original form of payment. Shipping costs are non – refundable unless the return is due to a defect in the product.

4. Defective Products

   – If the A5 clipper or blade is found to be defective within the warranty period, we will provide a full refund or a replacement at our discretion, including any shipping costs associated with the return and replacement.